Tuesday, September 3, 2013

For-Profit Volunteers



I know, loyal readers of my blog are possibly tired of hearing about triathlons so frequently.  Take comfort, after this upcoming weekend in Madison, WI, I have no more triathlon related events until May or so.

After reading my post from Sunday again, I was concerned that I was being a bit harsh and mean spirited.  I regularly read two online forums dedicated to triathlons [I don’t post, just lurk there].  It seems quite a few other people had some severe criticisms of the race as well.  People were lamenting about many of the same things I mentioned, but gave their own spin on things.  Reading those comments lessened the guilt I had about possibly being overly critical.

I do want to clarify one thing, though.  I was tough on how the parking was run.  I was rightfully frustrated with how that was handled in its entirety from planning to execution.  However, I am always grateful for the volunteers that are out on the course.  They take time out of their lives just to help the competitors.  I haven’t yet volunteered for a triathlon, but I will do so this weekend.

I have developed my own criteria that I will apply to future volunteer opportunities for endurance events.

*First rule*
I will not volunteer for a race ran by a for-profit company.  If the race management company / title sponsor is looking to keep the extra revenues above the expenses of the event, why shouldn’t I get a cut of it?  This is in the same vein as unpaid internships, which one could possibly argue should be illegal.  Fortunately for me, the insurance industry doesn’t believe in unpaid internships.

My experience has been that about half of the events are run by non-profits and half not.  Some events have been run better than others, but I don’t think the profit variable has correlated with my overall experience; they seem independent.

*Second rule*
My other life events come first.  If I am planning to race in that event or have something else planned, that will come first.  I don’t think that is unreasonable and I’m sure many events understand this.

*Third rule*
If you are a non-profit group and I dislike what you stand for, obviously you can’t expect me to help you out.  Of course, very few groups are affected by this.

*Fourth rule*
I’m not driving all over just to be a volunteer.  I’ll only do it if it is local.  Fairly obvious one.

All that said, I am violating the first, second, and fourth rules by volunteering for Ironman Wisconsin this weekend.  The World Triathlon Corporation will make a lot of money off the event, I have to put everything on hold this weekend and even take a day of vacation on Monday, and I have to drive for many hours on Friday and Monday just to get there and back.  However, I don’t think I am being hypocritical.  I am being paid, just not monetarily.  What I get in return is the guarantee that I will be able to purchase a racing spot for 2014.  The race is very popular and sells out in only a few minutes in most years.  It is not much in terms of compensation, but it is not zero, and that is good enough for me.

Sunday, September 1, 2013

Open Letter to Hy-Vee Triathlon



WARNING: long post and solely about triathlons

Here is a letter that I just wrote on the Hy-Vee Triathlon's website in their feedback area.  Things did not go well today and I needed somewhere to vent.  Athletically, the event went fine, except that I felt like I was a touch slow on the bike and run.  I don't know my times from the swim and run, I chose not to wear a watch this time.  It was the admin of the race that had me up in arms.  The parking thing made me pissed.  I am a calm and stoic guy most of the time, and it takes a lot to anger me, but when I get angry it isn't pretty.  [No, not like the Hulk].  I regret my anger earlier in the day and how I presented it to others [details not shown in the letter or here on the blog].  I do not regret the letter that I sent to them.  Those messages and words fully apply, implied emotion or not.

Just so the letter is easier to read: 5150 is the branded name of the series of races put on under license from Ironman, just like Ironman is a branded distance.  It is a fairly new series that has developed over the past couple years.  The generic term for this same distance is an Olympic distance (same distance raced in the Olympic Games).  5150 is a play off of the total 51.5 km raced in an Olympic.

If anything doesn't make sense, let me know in the comments and I'll try to explain better.

**************
 
This will be a rather long message.  I have some critiques of today's race and some suggestions for how things can be changed to make the race better.  I hope you will truly consider what I have to say and not just slough it off.

Background on me: I have been involved with triathlons since 2009, am 31, and have raced in 4-5 tris most years ranging from Sprints to Halves [First Full at IMWI next year - lots of training in the next 53 weeks to get ready].  I am usually around a 2:50 Oly finisher, and Olys are my most common distance.

Today was the third time I have done the Hy-Vee Triathlon and I must say that I was quite disappointed.  I also raced in 2009 and 2010 when it was held at Raccoon River Park.  I liked how those two were run for the most part.  The change in venue was fine, I like this year's bike course better, but preferred the older run course.

**FIRST ISSUE**
The first major problem was parking.  I think the volunteers who were running the parking were incompetent.  They were primarily a bunch of high schoolers who looked like they weren't on a unified page of what was going on.  I left my home in enough time so that if there was no traffic I would have arrived at 5:45.  Given that traffic would likely slow things down, I assumed that I would be able to arrive at 6:00, giving me 30 minutes to get transition set up, plenty enough time for me.  Because of the slowness of the parking crews, traffic backed up for a mile and a half on Fleur.  That distance took 70 minutes because we were just sitting there for most of the time.

I ended up having to park on the opposite side of Fleur by the industrial area, because I was directed there.  However, when I went by the main parking area, there was a huge area just sitting empty.
The stated reason for the race delay was the weather.  That is not what delayed the competitors.  If there was no delay, a huge portion of your competitors would not have been able to get their transition set up by 6:30.

I have several recommendations on how to fix the parking.  First, get a parking crew that knows what they are doing, give them radios to communicate efficiently, and train them ahead of time.  Maybe they were trained, but just not well enough.

Second, if these problems persist, just hold transition open later.  There is no reason transition can't be open right up until the first wave of 5150 participants get out of the water (keep in mind that there is a 1.5 hour wait now between when transition closes and the normal age-groupers start, so there is the potential for a longer transition set-up time for them, alleviating parking congestion).

Another solution would be to go back to the bus system to get all of the athletes and spectators to the venue.  That method worked very well with the only downsides being the earlier wake-up time for most people and the cost of the buses.

**SECOND ISSUE**
Don't treat your regular age-groupers as third-class citizens.  We resent being treated as the also-rans.  Multiple times your announcers referred to the regular age-group race as "The People's Race", which sounds insulting and rather like China.

I understand that the 5150 Championship was added as a way to get a boost in attendance, and I think it was a good idea.  However, they shouldn't be given preferential treatment over the regular age-groupers.

There is no difference, other than speed, between the two types of racers.  We all paid the registration fee and we all try to do the best with our abilities.  Please don't treat us any differently.

I recommend getting rid of the two separate races idea.  If the 5150 Championship gets to start in waves, the age-groupers should as well.  If the 5150 gets to start in time trial format, the age-groupers should as well.  We shouldn't be treated any differently.  This would also get rid of the planned 15-minute gap between the two groups, which was rather silly.  I doubt it takes 15 minutes to move up the timing mats.  The 5150 Championship requires a 2:15 or 2:30 qualifying time, so there should be minimal numbers of regular age-groupers that could cross a regular 3-minute wave break anyway.  And if they do, it's no big deal if you just add an extra letter on the age marking so people can tell which race they are in.

Just as an aside, why was there only one finishing clock?  When I crossed, it looked like the time was measuring from the start of the pro waves.  If you are truly treating these as individual races that just share the same course, then put three different clocks up and let us figure out which one applies.  Then we would only have to subtract out the time delay from the start of our race.

**THIRD ISSUE**
I imagine that this message will go only to the race management company and not Hy-Vee management, but I'll try anyway.

Why was there a pro field and why was it set up the way it was?
Giving $100,000 to the male and female winners just seems like a waste of money.  In 2009, the pro race was a qualifier for something (sorry, I forgot what it qualified for), and was televised somewhere.  This year I didn't see a motorcycle camera crew ahead of the pro fields, so I assume it wasn't televised.  The spectators in the stands didn't pay an admission fee.  There is no way that money was recouped and it seems like an expensive marketing tool for Hy-Vee.  [I get why Hy-Vee heavily promotes the non-pro races: it helps registration but more importantly lets them advertise the healthy eating options they focus on now]

Now, how it was handled.  What I really liked about the 2009 pro race was how spectator friendly it was.  I think this was the day before the age-grouper race and I combined bike drop-off with watching the pros.  Since their bike route was 8 laps and the run was 4, we got to see them quite often.
Today was much different.  The 5150 Championship likely barely even saw them except for passing in opposite directions on the bike, and the age-groupers could see the swim and the bike portion right near transition / swim start.  The only people who likely saw the finish of the race were the family members of triathletes.

Another thing I doubt that can be changed, but it is worth a shot: why can't the ITU or whoever has control let the pros use the same type of bike racking system most every other race uses?  And why do they need their own special transition area?  They were doing the exact same course, let them use the exact same equipment.  This would further reinforce the notion that they are a triathlete just like the rest of us, but again with speed differences.

**FOURTH ISSUE**
What happened to all of the free food samples that were given out in 2009 and 2010 from Hy-Vee's vendors?  There were a ton of them giving out anything you could think of.  Because of those samples, I started picking up a couple new things at Hy-Vee that I otherwise wouldn't have thought to try.  Hy-Vee needs to get back to strong-arming their vendors to showing up again.  Everybody wins because of it.

Thank you for taking the time to read this entire message.  I hope I have been insightful with my observations from today's race and hope they can be used to improve things in the future.  I won't be able to race in 2014 because I will be in taper mode for IMWI a week later, but I will attend and based on what I see I will make a decision about 2015.

Full disclosure: I will post a copy of this message to my blog for all to see.